TY  - BOOK
AU  - Higgerson,Mary Lou
TI  - Communication strategies for managing conflict
SN  - 9781118761625 (cloth)
U1  - 378.12 HIG 
KW  - Universities and colleges
KW  - Communication in personnel management
KW  - College personnel management
N1  - Communicating with today's students and their parents -- Leading curriculum revision -- Revising organizational structures -- Developing a new program without faculty support -- Managing resistance when hired to lead change -- Managing an unsuccessful promotion application -- Mentoring a seasoned professional hired into an untenured faculty position -- Managing the dismissal of a first-year tenure track faculty member -- Managing inappropriate behaviors of tenured faculty -- Managing the dismissal of a tenured faculty member
ER  -