Introduction to human resource management -- Equal opportunity and the law -- Human resource management strategy and performance -- Recruitment, placement, and talent management -- Job analysis and the talent management process -- Personnel planning and recruiting -- Employee testing and selection -- Interviewing candidates -- Training and development -- Training and developing employees -- Performance management and appraisal -- Managing careers and retention -- Compensation -- Establishing strategic pay plans -- Pay for performance and financial incentives -- Benefits and services -- Enrichment topics in human resource management -- Building positive employee relations -- Labor relations and collective bargaining -- Safety, health, and risk management -- Managing global human resources -- Managing human resources in small and entrepreneurial firms -- Appendices -- Appendix A HCRI's PHR and SPHR -- Certification body of knowledge -- Appendix B -- About the security for human resources management (SHRM) body of competency & knowledge model and certification exams -- Comprehensive cases -- Glossary -- Name/ Organization index -- Subject index.