000 00319nam a22001337a 4500
020 _a0750639857
082 _a658.562
100 _aOakland, John
245 _aAssessing business excellence
260 _aOxford
_bButtterworth Heinemann
_c1996
300 _a289p
650 _aBusiness Studies, Management,
942 _cBK
999 _c2210
_d2210