| 000 | 00354nam a22001337a 4500 | ||
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| 020 | _a075062504x | ||
| 082 | _a658.812 | ||
| 100 |
_aClooney, Fliss _aEdwards,Liz |
||
| 245 | _aExcellent customer service :Unit 1: Responsive customer systems | ||
| 260 |
_aoxford _bPergamon open learning _c1994 |
||
| 300 | _a166p | ||
| 650 | _aCustomer service | ||
| 942 | _cBK | ||
| 999 |
_c2355 _d2355 |
||