000			00995cam a2200169 i 4500
999			_c4742 _d4742
020			_a9781118761625 (cloth)
082	0	0	_a378.12 HIG
100	1		_aHiggerson, Mary Lou,
245	1	0	_aCommunication strategies for managing conflict :
250			_aFirst Edition.
300			_axiii, 350 pages ;
505	0		_aCommunicating with today's students and their parents -- Leading curriculum revision -- Revising organizational structures -- Developing a new program without faculty support -- Managing resistance when hired to lead change -- Managing an unsuccessful promotion application -- Mentoring a seasoned professional hired into an untenured faculty position -- Managing the dismissal of a first-year tenure track faculty member -- Managing inappropriate behaviors of tenured faculty -- Managing the dismissal of a tenured faculty member.
650		0	_aUniversities and colleges
650		0	_aCommunication in personnel management.
650		0	_aCollege personnel management.
942			_cBK